Terms and Conditions
Nutritional Therapy & Fertility Nutrition Services
These Terms and Conditions (“Terms”) apply to all services provided by Hannah Provost Nutrition (“the Therapist”, “I”, “me”) to the client (“you”, “the Client”). By booking or purchasing any service, you agree to be bound by these Terms.
1. Scope of Practice and Nature of Services
1.1 The services provided are nutritional therapy and fertility nutrition support, which are complementary and holistic in nature.
1.2 Nutritional therapy does not constitute medical advice and is not a substitute for medical care provided by a GP, consultant, midwife, or other regulated healthcare professional.
1.3 The Therapist:
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Does not diagnose, treat, cure, or prevent disease
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Does not prescribe medication
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Does not advise on discontinuing prescribed medications
1.4 Any recommendations provided are based on:
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Nutritional science
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Functional and holistic nutrition principles
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Current research and professional training
2. Client Responsibilities
2.1 You are responsible for providing accurate, complete, and up-to-date information regarding:
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Medical history
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Current diagnoses
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Medications
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Supplements
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Fertility treatments
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Pregnancy status
2.2 You agree to inform your GP or relevant medical professional of:
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Any nutritional or supplement recommendations you choose to implement
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Any changes to supplements, diet, or lifestyle that may affect your medical care
2.3 You acknowledge that failure to disclose relevant medical information may impact the suitability or safety of recommendations, and the Therapist cannot be held responsible for outcomes arising from incomplete disclosure.
2.4 You remain fully responsible for your own health decisions and actions.
3. Fertility Nutrition Services – Important Limitations
3.1 Fertility nutrition plans aim to support overall health and reproductive function, not to guarantee pregnancy.
3.2 Results vary between individuals, and outcomes depend on many factors beyond nutrition, including medical, genetic, hormonal, and lifestyle variables.
3.3 The Therapist cannot and does not guarantee:
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Conception
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Pregnancy
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Pregnancy maintenance
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Live birth outcomes
3.4 The Therapist is not liable for pregnancy loss where:
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Recommendations are provided in good faith
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Guidance is in line with current evidence-based research
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The Client has chosen to implement recommendations at their own discretion
4. Appointments, Fees and Packages
4.1 Fees
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Individual Nutritional Therapy Session: €120
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Three-Month Fertility Nutrition Package: €1,200
Package details will be outlined separately and may include consultations, personalised plans, and support over the agreed period.
4.2 Deposit and Payment
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A 20% non-refundable deposit is required at the time of booking to secure appointments or packages.
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The remaining balance must be paid in accordance with the agreed payment schedule.
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Failure to complete payment may result in suspension or termination of services.
5. Cancellations, Refunds and Rescheduling
5.1 Cancellations must be communicated as soon as possible.
5.2 Refunds are not guaranteed and are granted solely at the Therapist’s discretion.
5.3 A full or partial refund may be offered in exceptional circumstances, including but not limited to:
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Serious illness
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Bereavement
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System or booking errors
5.4 Missed appointments or late cancellations may result in loss of the session fee.
6. Confidentiality and Data Protection
6.1 All client information is treated as strictly confidential and handled in accordance with applicable data protection laws.
6.2 Information will not be shared with third parties without your consent, except where required by law or to protect public safety.
6.3 You may request access to your records in accordance with data protection regulations.
7. Intellectual Property
7.1 All materials provided, including but not limited to:
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Nutrition plans
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Written recommendations
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Educational content
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Handouts and resources
remain the intellectual property of the Therapist.
7.2 Materials are for personal use only and may not be copied, shared, distributed, or reproduced without written permission.
8. Right to Terminate Services
8.1 The Therapist reserves the right to terminate services with immediate effect in cases of:
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Non-compliance with recommendations
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Failure to disclose relevant medical information
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Abusive, inappropriate, or disrespectful behaviour
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Repeated missed appointments or non-payment
8.2 In such cases, refunds are not guaranteed and remain at the Therapist’s discretion.
9. Limitation of Liability
9.1 The Therapist is not liable for:
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Any adverse effects arising from implementation of nutritional advice
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Decisions made by the Client
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Outcomes beyond the Therapist’s reasonable control
9.2 All recommendations are provided in good faith and based on current knowledge at the time of consultation.
10. Acceptance of Terms
By booking a session, purchasing a package, or engaging in services, you confirm that you:
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Have read and understood these Terms and Conditions
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Accept the limitations of nutritional therapy
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Agree to take full responsibility for your health decisions